Volunteer Services Department
Service Area Agreement
Title: Patient Escort/Transport
Location:<= o:p>
Contact:
Service Su= mmary:
Up to two volunteers per shift, Monday through Friday,= 8:00 a.m. until 3:00 p.m. Volunteer works at front entrance to facility and is responsible for creating a warm = and caring environment for patients as they arrive. Volunteer is responsible for provi= ding escort and transportation for patients and their families.
Qualificat= ions:
Volunteers are required to wear approved uniform ̵= 1; a hospital orange polo-style shirt, tan or Khaki colored pants or long skirt, closed t= oe shoes (no backless shoes) and a _______
Volunteer I.D. badge when on duty.
Performance
Expectations:
Expected A=
IDET
Behaviors
Expected B=
EST
Behaviors: The follow=
ing
“BEST Behaviors” are customer focused expectations for all
volunteers. We ask that you read and comply.
Customer Focu= s
&nbs= p; I will support change and display openness to new ideas.
Developing Se= lf and Others
&nbs= p; I will become a part of a positive solution when confronted with a problem
Patient Safet= y
&nbs= p; I will do my part to maintain a safe and secure environment.
Restrictio= ns:
Manager will complete JCAHO Competence Assessment and = return to Volunteer Services within 3 business days of completion to VolunteerR= 17;s first shift.
Approved B= y:
_____________________________ ______ ______________________= _____ _____
Transportation Services = &nb= sp; Date &= nbsp; Volunteer Services = &nb= sp; Date
_____________________________ = &nb= sp; ______
Volunteer Coordinator, Volunteer Services Dept. Date